General FAQs


How do I use My Mail Signature?

My Mail Signature is a fun Web product that allows you to add a customized signature to almost any HTML-based email interface, as well as Outlook, Outlook Express, IncrediMail and AOL Mail 9.0. You can choose from over 300 designs and fonts, and add up to four lines of personalized text. It's a great way to add more personality and style to your email messages! Plus, it's 100% free and includes NO spyware and NO adware.

Adding a signature to your outgoing HTML-based webmail message is as easy as 1-2-3!

1) Open a Compose Message screen in your web-based email account.

Important: You must be using the rich-media version of your email account.
Click here to learn how to do this.

2) Click the My Signature button on your toolbar.

3) Select "Insert" - your signature will now appear in your email.

To add a signature to an Outlook, Outlook Express, IncrediMail or AOL Mail 9.0 message:

1) Open a Compose/New Mail screen.

2) Click the My Signature button on your navigation bar.

Don't see the navigation bar or My Signature button? Click here for additional instructions.

3) Select "Insert" - your signature will now appear in your email.

Note to Outlook (not Outlook Express) users: If your default email editor is MS Word, My Mail Signature and the navigation bar may not appear when composing a message. To change this, please do the following:

1) Click on "Tools" from your main Outlook application/window (not the one in your Compose Message window) and select "Options."
2) Click on the "Mail Format" tab.
3) Uncheck the checkbox in the Message Format area that says "Use Microsoft Word to edit e-mail messages." (Click here to see a picture)
4) Click OK.

Note to IncrediMail and AOL Mail 9.0 users: If you downloaded My Mail Signature on or prior to 3/11/04, you will likely need to upgrade to the latest version of My Mail Signature. (It's free.)

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Where can I use My Mail Signature?

My Mail Signature is compatible with Outlook, Outlook Express, IncrediMail and AOL Mail 9.0, and most HTML-based webmail interfaces that support graphics. Use it on Yahoo, Excite, MSN/Hotmail, iWon, Lycos, My Way, Mail.com and more.

Netscape, Eudora, and Juno are other platforms that do NOT support My Mail Signature.

Note to IncrediMail and AOL Mail 9.0 users: If you downloaded My Mail Signature on or prior to 3/11/04, you will likely need to upgrade to the latest version of My Mail Signature. (It's free.)

Please note: My Mail Signature does NOT work with Instant Messenger applications.

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How do I create/edit my custom signature?

Creating/editing your custom mail signature is easy! Click on the My Mail Signature button on your toolbar/navigation bar and select "Create/Edit".  You will be directed to the My Mail Signature Edit page.  This is where you can customize your signature’s background, layout and text! (Click here to see a picture)

1.      Customize your background – Select a background category and then click on a specific design name from the dropdowns provided to view that background in the preview window. When you have decided on the background you want, click the "Continue" button. (Click here to see a picture)

2.      Customize your Layout – Choose whether you would like to have your Text centered, left justified, or right justified. (You can see an example of each layout on the Layout page.) Once you have decided on a layout, click the "Continue" button.  (Click here to see a picture)

3.      Customize your Text  - You may enter up to four lines of text.  For each line, you can customize the font, color, style and size.  If you would like to use the same font and/or color for all four lines, mark the "Apply font to all lines" and/or "Apply color to all lines" checkbox in Line 1.  Once you have entered the text you want, click the "Continue" button.

Please note that there is a limit to how tall or wide your signature's text lines can be to ensure that they fit within the allotted space. For this reason, if an edit you make to your signature's text exceeds these space limits, your change will be undone, and you will be instructed to adjust your text accordingly and try again.  (Click here to see a picture)

4.      Save Your Signature - Confirm that your signature is correct and click the "Save My Signature" button. That's it!  (Click here to see a picture)

NOTE: You can navigate to any of the different steps at any stage of the creation process by clicking the gray Background, Layout, Text and Save tabs at the top of the page. To go back one step, click the Back button at the bottom of any screen.

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How do I add a signature to my email message?

Adding a signature to your outgoing email message is easy! Just place your cursor where you'd like the signature to appear in the message body. Click the My Mail Signature button, select "Insert Signature" and voila! Your signature will appear in the message you are composing. Click the "X" in the upper-right corner of the dropdown to close the My Mail Signature window.

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How do I know if my version of My Mail Signature is compatible with Outlook, Outlook Express, IncrediMail or AOL Mail 9.0?

To check that My Mail Signature is compatible with your email platform, open a Compose/New Mail screen using your email system. My Mail Signature is compatible if you see the navigation bar (with My Signature button) in the Compose/New Mail screen. If you don't see it, first close your email system, open it again, and check for the navigation bar.

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Can I add a signature in my instant messenger or in a message board post?

No, My Mail Signature is an email-only feature that is not compatible with instant messenger platforms or Internet message boards.

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Can I create a second mail signature?

No, you may only create one signature at a time. You can edit your signature, though, at any time. To do so, click the "My Signature" button on your toolbar and select "Create/Edit".

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Can I insert my own images in my mail signature?

No, the complexity of this mail signature application does not allow you the ability to add your own images. The good news is we have hundreds of images and fonts for you to choose from!

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You're offering me my choice of 300 signature designs and fonts for free? C'mon, there's got to be a catch.

Actually, there isn't. We do understand, however, why you may be skeptical and think My Mail Signature is just too good to be true. Especially considering all the rather unbelievable offers floating around the Internet. So let us put your mind at ease and explain how we make money - without charging you a cent.

For that reason, we encourage you to do all your Internet searches using your toolbar. It's convenient (because it's on your browser, you can search from anywhere on the Web), and you simply won't find a more powerful search tool anywhere. Enjoy!

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Tell me more about my toolbar.

Internet Explorer users: Your toolbar attaches to your browser and provides one-click access to My Mail Signature and other cool tools, plus your favorite search providers - including Google, AltaVista, Ask Jeeves, AlltheWeb and LookSmart! Just enter a search term into the blank search field and click any search provider button to get instant results from the Web's leading search engines!

Please note: Your toolbar includes NO spyware and NO adware, and is 100% FREE.

Outlook, Outlook Express, IncrediMail and AOL Mail 9.0 users: In addition to the toolbar installed on Internet Explorer (see above), you also have a navigation bar integrated into your email system. You will see it at the top of any Compose/New Mail window. (Don't see it?  Upgrade to the latest version of My Mail Signature.) This toolbar, too, provides you with access to My Mail Signature and other cool tools, plus a search box powered by Google.

Please note: The navigation bar includes NO spyware and NO adware, and is 100% FREE.

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I share my computer with someone else. Does each of us need to download My Mail Signature in order to use it?

No. My Mail Signature and your toolbar install onto your computer's browser. You only need to download My Mail Signature once in order for anyone using your computer to access it.

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Is this toolbar spyware?

NO! Your toolbar does not collect any personal information and is completely “spyware”-free and “adware”-free.  Period.

The toolbar was specifically designed to provide a great user experience free of spyware, adware, direct marketing, data collection or other similar activities. In order to achieve that goal:

• The toolbar software DOES NOT collect personal information of any kind, period. No email address, registration or other information is required to use the product. No zip code, no email, no member name, no password. Unlike many other products, we do not even attempt to collect data upon startup as a requirement of use.
   

• The toolbar software DOES NOT monitor the websites visited by the end user, collect or in any manner report any information about what sites an end users visits (or any clickstream activity), nor does it monitor or scrape information when you are on other sites.
   

• The toolbar software DOES NOT serve or facilitate so-called "contextual advertising" where pop-up ads are served based on the sites you visit. Many applications are identified as spyware because they monitor end-user Internet usage and serve contextual pop-ups. The toolbar does not engage in any such practices.

In short, the toolbar provides a superior search experience on an ANONYMOUS basis and without any additional monitoring, contextual ads or other nuisances.

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How do I notify you about copyright infringement?

For information on reporting copyright infringement, click here.

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